Quality@Speed

Digital has changed the notion of quality, broadening its ambit to include business processes, technology and customer experience. Moreover, faster development and release of software is a determining factor for success.

The research paper examines the key shifts in digital and its implications for QA. It recommends a vision for QA in digital – an ecosystem approach to Quality@Speed, orchestrating technology, talent and business process expertise.

Key Findings

Challenges facing enterprises
Opportunities to seize

84%

Lack Digital and industry specific QA talent

93%

Fail to link Application Performance to Business outcomes

77%

Are exploring investments in Advanced Automation

24%

Believe DevOps will be the de-facto development methodology

93%

Currently use / plan to use Open source tools in QA

A vision for the future of QA

Orchestrate proprietary, open source and commercial QA tools

TECHNOLOGY

Access specialized QA expertise beyond traditional one-on-one managed service relationships

PEOPLE

Integrate application performance and business process metrics

PROCESSES

Consume QA technology, talent and processes in a configurable aaS model

COMMERCIAL MODEL

Quality Orchestration: QA in the Digital Era

Quality Orchestration refers to a QA delivery model that can orchestrate people, processes and technologies across an ecosystem of diverse entities to deliver business process assurance in an as-a-service model.

- Chirajeet Sengupta, Partner, Everest Group